Established in 2005, NSB BPO Solutions Limited is a Business Process Outsourcing (BPO) firm.

The firm has expertise in support services like customer care, telesales, tele-collections, document digitization, application processing, KYC form processing, warehousing, archival, and payroll management.

The firm caters to industries like telecommunications, banking, financial services, insurance, e-retail, food delivery, hospitality, government, healthcare, and education.

Apart from BPO services, NSB BPO also deals in trading fast-moving consumer goods (FMCG) and staples such as dal, sugar, rice, dry fruits, fruits, and vegetables through its vast network for buying and selling B2B.

Services:

Voice Business Call Centre: The firm provides economical voice-based call center solutions, encompassing inbound and outbound processes. It deals with customer inquiries, complaints, marketing calls, payment reminders, and feedback gathering via efficient systems and trained employees.
Back Office Outsourcing: The firm provides back-office outsourcing services such as document management, onboarding the customer, warehousing, archival, digital support, and social media management, offering cost-saving solutions for small, medium, and large businesses.
Payroll Management: The firm provides complete payroll management, including recruitment, onboarding, attendance, leave management, compliance, reporting, and staff support, in addition to training, insurance, and helping with concerns over attrition.
Goods Trading (FMCG products): The company deals in FMCG and staple items, procuring goods against customer orders. It employs in-house software for effective procurement and delivery, taking the help of tele-sales for order booking and advance supply.

As on August 31, 2025, the company has total 2439 full-time employees.